If you bungle the questions at the end of a presentation you are making, it may be judged by this bungle. The questions must be answered expertly, especially if you are endorsing a business.
1. Be prepared for questions – When you write your presentation, think about what you’re likely to be asked and what your answer is going to be. Maybe you won’t want to answer a particular question there and then, so think about what you’ll say to satisfy the questioner.
2. Make it clear at the start – You may decide to take questions as you go or at the end of your presentation. Whatever you decide, make it clear at the start and don’t change your mind. I would suggest questions at the end in a short presentation; if you take questions as you go, then your timing will get knocked out. And always remember, an audience won’t forgive you for taking half an hour when you were only scheduled to speak for fifteen minutes.
3. Do not allow questions at the very end – Ask for any questions the audience may have at least 10 minutes before concluding. Answer them and move on to your big ending. When presentations end with questions and no one has any, it is a bit awkward.
4. Listen – When asked a question, listen and look like your listening. It may be something you’ve heard a million times before. Treat the questioner with respect and don’t trivialize their point.
5. Say thank you to the person questioning you – This shows a sign of respect and is a breather for you to decide what your answer will be.
6. Reiterate the basics of the question – There may be someone who did not quite hear the question therefore whatever you answer will be meaningless. This is bothersome. Once again, this allows you a little more time to consider the answer and is beneficial for making you look intelligent and at ease with your control of the presentation.
7. Do not exclude the audience – When answering the question, look at everyone. The person asking may be near the front and it you look only at them, this appears to leave everyone else out of the conversation.
8. The simpler, the better – When answering a question, do not get too detailed. The relaxation that you feel should not make you go on and on. Often because someone was interested, you feel entitled to keep talking. DO NOT DO THIS.
9. No bluffing – When a question is asked that you have no answer for, say so. Tell them you will find out the answer and you will let them know. This is also a way to be able to contact them further.
As is often the case, there may be no questions asked. If so, this creates a silence that can be embarrassing. They may be considering what you have just imparted and need a few minutes. They may also be nervous to ask and have to get up the courage. You can say “If you are asking yourself…?” If there are no questions, then finish the presentation with a closing.
The better you handle this type of situation, the more professional and businesslike you will look during your public speaking presentation.
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